Privacy Policy — Petorawell.com
Effective Date: April 23, 2026
Welcome to Petorawell.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our pet health and wellness tracking application ("App").
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and account login details.
- Pet Information: Pet name, breed, age, health records, medical history, notes, and reminders.
- Usage Data: App activity and interactions, device type and browser information, and IP address for security and analytics.
2. How We Use Your Information
We use your data to provide and improve Petorawell.com services, manage your account and pet records, send reminders such as vaccinations and health alerts, respond to support inquiries, and enhance user experience and app performance.
3. Data Protection & Security
We implement appropriate security measures to protect your data, including encrypted connections (HTTPS), secure data storage, and restricted access to personal information.
However, no system is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell your personal data.
We may share limited data with trusted service providers such as hosting and analytics partners, or with legal authorities if required by law.
5. Your Rights
Depending on your location, you may have the right to access your data, request correction or deletion, withdraw consent, and request data portability.
To exercise your rights, contact us at [email protected].
6. Data Retention
We retain your data only as long as necessary to provide services or comply with legal obligations.
7. Children's Privacy
Petorawell.com is not intended for children under 13. We do not knowingly collect data from children.
8. International Users
Petora is a global app. By using our services, you agree that your data may be processed in different countries.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions, contact us at [email protected].